Shipping Costs & Times
Some shipping methods offered are "traceable" and, therefore, can be constantly followed during the various stages of the shipment. This service, however, is not available for all orders. You will have the possibility to choose the shipping method of your package directly on the purchase page.
Orders placed are normally delivered on the working day following that of the order. Shipments within the EU can take more than 7 working days. Shipping to non-EU countries can take more than 2 weeks.
Orders that are shipped with nr tracking tend to arrive with greater speed. As soon as the package is delivered to the courier you will receive a tracking number that will give you details on the delivery situation.
Exclusion of liability:
1. The main objective is to ensure that the order arrives at its destination as soon as possible. However, customers and/or recipients are responsible, at the time of purchase, for the products received and the delivery details provided (always check that they are correct).
2. Is it not possible to assume any responsibility for any losses incurred by the customer or the recipient, in terms of non-refundable transport costs and/or additional costs for the delivery of the goods or for the replacement of the goods.
3. If you receive an incorrect or damaged item, please contact us by phone or email within three days of receiving the order, preferably with a photograph of the package and its contents.
Please do not return products without first contacting us and receiving an RMA number.